Sale Service

1、Sale service policy

Respect of customer (in this service policy refers to the final consumer, hereinafter referred to as "you" or "users") : thank you for choosing SKW products and services! For SKW products (including HDMI Cables, Hi - Fi Cables LED Lights, generally referred to as the "products"), we will be based on the service policy to provide after-sales service to you.


2、Manufacturers warranty

In warranty and warranty service within the scope of the product, SKW will be in accordance with the service policy for repair, replacement or return, within a reasonable time free for you to restore the normal function of the product; For beyond the warranty and the warranty service beyond the range of the product, SKW will provide paid maintenance services in accordance with the service policy.


3、Three packs of service

In order to protect your "repair, replacement or return" (hereinafter referred to as "3 packets") rights and interests, please after buy SKW products properly keep 3 packets of prooves and effective purchasing invoice.

SKW after-sales service commitment: strictly on the basis of "consumer rights and interests protects a law", "product quality law of the People's Republic of China" for after-sale warranty service.


4、Responsibility and obligation

This after-sale service policy is we will you buy products to provide maintenance services, the only basis to you we will assume the responsibility of not more than the range of this after-sale service policy regulations.


5、Other declarations

1, after repair of the parts replacement for SKW owned;
2, the service policy shall be governed by the laws of China (but is not applicable to the conflict clause);
3, after-sales service process, please login SKW website query service support page or contact our customer service consultation: 0086-756-8699660 (service time: Monday to Friday 08:00-17:00, except legal holidays, if there are any changes, in website announcement).
4, the service policy of the SKW to explain all related matters. If you have any questions, please contact our customer service consulting.








Return